FAQ
My Order
How Can I Track My Order?
Once Your Order Is Shipped, You Will Receive A Tracking Number Via Email. You Can Use This Tracking Number To Monitor The Status And Location Of Your Package.
Can I Cancel My Order After It's Placed?
If You Need To Cancel Your Order, Please Contact Us As Soon As Possible. Depending On The Status Of Your Order, We Will Do Our Best To Accommodate Your Request.
Are Our Products Authentic?
Absolutely. We Only Supply 100% Authentic Luxury Items Directly From Reputable Brands. Your Satisfaction And Confidence In The Authenticity Of Our Products Are Our Top Priorities.
Ordering
What If I Have A Unique Style Request Or Specific Item In Mind?
We’re Here To Cater To Your Unique Style Preferences. If You Have A Specific Item In Mind Or A Unique Style Request, Please Contact Our Customer Service Team, And We’ll Do Our Best To Assist You. Please Visit Our Personal Shopping Service Page For More Details.
How Do I Place An Order?
Placing An Order With Premium Plug Is Easy. Simply Browse Our Collection, Select The Items You Want, Add Them To Your Cart, And Proceed To Checkout. Follow The Prompts To Provide Your Shipping And Payment Information, And You’re All Set!
What Payment Methods Do You Accept?
We Accept A Variety Of Payment Methods, Including Major Credit Cards (Visa, MasterCard, American Express), PayPal, And More. All Transactions Are Processed Securely.
Shipping, Returns & Exchanges
What If I Receive A Damaged Or Defective Item?
If You Receive A Damaged Or Defective Item, Please Contact Our Customer Service Team Within 14 Days Of Receiving Your Order. We Will Guide You Through The Return Or Replacement Process.
Can I Return Or Exchange An Item?
Yes, We Offer A Return And Exchange Policy. Please Refer To Our Refund And Returns Policy For Detailed Information On The Process And Eligibility.
Get in touch
Have questions about your order, or a general enquiry?
